Essgee's terms of trade and freight charging
Essgee is a registered Australian company
(Essgee Melodies Pty Ltd) ABN 78 002 675 961.
Credit cards are charged directly to this
company and processed by Essgee and its bank - The National Australia Bank (NAB). No third parties are involved with payment or
dispatch. All internet transactions are secure and credit card details are
encrypted as per the internet's most stringent 'secure' procedures. Costs and
merchandise are charged in Australian Dollars and are converted to
international currencies by the purchaser's credit card company or bank in that
country at the conversion rate on the day the transaction is processed in the
foreign country or as per their terms of business. Good are not charged until ready to be despatched. If stock is not available at the time of order, charges will not be applied to customer's credit card until order is ready to be despatched.
All charges are inclusive of Australian GST
(Goods & Services Tax).
Return of goods policy: No refunds for any
merchandise are accepted but exchanges for faulty goods are accepted within 7
days of order (we will cover postage in that event).
shipping is done from Australia. All freight shipped outside of Australia is dispatched
by air and you should receive merchandise within 7-14 working days.
International freight (outside Australia) is charged at a higher rate due to
International rates include the following to USA/UK: 1 video =AUD$15.00
multiple videos (eg 3PAK) =AUD$30. Bulk orders may attract higher charges.
Any duties, taxes and any other charges imposed by the country to where the order is shipped, is the responsibity of the purchaser.
freight within Australia starts from $5 for a CD to $11 for a 3PAK of videos.
Multi-orders may also attract some
additional freight pending size and weight.
further information please contact Essgee